
30-DAY MONEY-BACK GUARANTEE
We love our products and we're sure you'll love them as much as we do! That's why we offer a risk-free 30-day money-back guarantee.
If it is not everything you hoped for, send it back for a full refund.
Frequently asked questions
I have an issue with my order. How can I contact you?
If you have any questions or experience any issues with your order, please don’t hesitate to contact us at info@emmacharlotteboutique.com
Do you offer free shipping?
Yes! We offer free shipping on all orders. We carefully pack every order and make sure it arrives safely at your door.
How long does delivery take?
Orders are typically delivered within 3–5 business days. Once your order has been dispatched, you’ll receive a confirmation email with your tracking number. You can follow your order in real time via our Track Your Order page.
What is your return policy?
We offer a 30-day return policy. If you’re not completely happy with your purchase, simply contact us at info@emmacharlotteboutique.com within 30 days of receiving your order, and we’ll guide you through the return process. Items must be unworn, in their original condition, with tags attached. For full details, please visit our Return Policy page.